Innovation in Multi-stakeholder Engagement

A Working Paper is the author's intellectual property. It is intended as a means to promote research to interested readers. Its content should not be copied or hosted on any server without written permission from [email protected] Find more INSEAD papers at Abstract This paper uses an innovative methodology-the Triple Task-to propose a new framework for organising multi-stakeholders in decision making. Whilst recognising the intrinsic values of group work (including shared views, wide option selection, public spirited focus, legitimacy of decisions and improved intellectual content) and keeping in mind the numerous issues which confuse and obscure clear findings from group work (including multiple roles for participants, bias due to domination and distortion emerging from uneven group inputs) this paper uses an innovative theory and methodology-the Triple Task-to propose a new framework for organising multi-stakeholder consultations. The Triple Task methodology was applied to test the new framework on multi-stakeholders in the context of education in Abu Dhabi, where various small groups were tasked and assessed using the methodology. The results indicate that moving participants from heterogeneous to homogenous groups results on these groups becoming more focused in their outcomes with greater clarity in the thinking of group members.